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  • What is a water ionizer?
    A water ionizer is a device that separates tap water into alkaline and acidic streams of ionized water using the process of electrolysis.
  • How does a water ionizer work?
    Water ionizers deliver an electrical charge to your water using a series of positively and negatively charged electrodes. The water containing the alkaline minerals and negatively charged ions are drawn to one outlet on the unit and the water containing acidic minerals and positively charged ions are drawn to another to create the alkaline and acidic ionized streams.
  • How can ionized water help improve my health?
    Ionized alkaline water contains negatively charged ions and alkaline minerals that reduce cell damaging free radicals in your body to help restore and maintain a healthy pH balance.
  • Are there any side effects from drinking ionized water?
    When first drinking ionized water, you may notice some symptoms of detox as the water pulls toxins from your system. Headaches, mild cold-like symptoms, and more frequent trips to the bathroom are common when you first start drinking the water – after that the only real side effects people notice are increased energy, improved immune system and overall health.
  • What is ORP?
    ORP is “oxidation reduction potential” and refers to a substance’s ability to reduce oxidation. In ionized water ORP refers to the level of negative and positive ions available in the water. The higher the negative number, the stronger the antioxidant power.
  • How long after I start drinking ionized water will I start noticing results?
    Most people will start noticing results within the first day or so after they start drinking the water. The first thing most people notice is an increase in energy levels – both mental and physical. Believe it or not, a headache or feeling like you’re coming down with a cold are both signs that the water is working. These are common symptoms of detox and are some of the ways your body deals with releasing excess toxins.
  • Won’t the alkalinity of the water be neutralized when it hits the acids in my stomach?
    Yes, it will – and drinking ionized alkaline water can also neutralize some of the acids in your stomach – however the greatest benefits of the water come from the antioxidant properties of the water which are absorbed by the cells quickly.
  • Is this water ionizer thing just a fad?
    No. Ionized water has been used to treat numerous diseases in medical facilities all across Asia for decades. Across North America, there are a growing number of health care professionals, particularly those with patients suffering from age-related diseases who have been using and recommending ionized water for many years. Ionized water has also grown in popularity with athletes because of the water’s ability to hydrate the body better, replenish electrolytes and reduce acids produced by extreme muscle exertion.
  • Why does it matter how many pH levels I can get?
    The ability to produce multiple pH levels with a water ionizer increases the number of uses and lets you get the most out of your investment. Pets and small children should typically only be given water at the lower pH levels. 9.5 pH is what is most often recommended for drinking by adults and stronger alkaline levels can be used to remove dirt and pesticides from produce. Having access to acidic pH levels will provide you with water that can be used as a skin toner, mouthwash, household cleaning and treating minor cuts, scrapes, burns and insect bites.
  • If I’m not supposed to drink that really strong alkaline water, why do I need to get a water ionizer that will make water that strong?
    Higher pH levels are used for removing dirt, pesticides, and preservatives on the surface of fresh produce. It can also enhance the flavour of foods like tomatoes and strawberries. High absorption properties of the water make it ideal for getting more out of your teas or coffee while enhancing the flavour. It can also be used to replace chemical cleaners used to remove stains from carpet and upholstery without leaving behind chemical residues that can be harmful or that actually attract more dirt to the area.
  • If I can’t drink alkaline water with meals or medications, do I still buy bottled water?
    No – Tyent water ionizers have an H2O setting that filters the water but does not ionize it or change the alkalinity. This setting was included specifically for use at mealtimes, when taking prescription medications or for mixing baby formula.
  • If ionized alkaline water is so good for me, why do I want to have acidic water?
    Acidic water can be used to treat common skin conditions like athlete’s foot, eczema, acne and bed sores. It is also effective for treating mouth ulcers, bleeding gums and as a first aid treatment for minor cuts, burns, scrapes, insect bites and stings. At the strongest levels it can be used to disinfect surfaces – in fact, many companies are now turning to acidic ionized water for cleaning as an alternative to chemical disinfectants.
  • If I get a water ionizer, will I need a plumber to install it?
    If you can connect a DVD player to a TV, then you can probably install a water ionizer yourself. Countertop installations only require replacing the aerator on your faucet with the diverter provided, connecting two hoses to the machine, and plugging it in. Under counter installations are a little more involved but most people can do this without any prior plumbing experience.
  • I have got a pull-out sprayer type of faucet; can I still hook up a water ionizer?
    You can but you will need a special adapter to make the connection. Most home improvement stores will carry the part that you need – just take the faucet diverter that came with your water ionizer along with the brand and model of your faucet to your local home improvement store so that they can help you find the part you need. OR you can connect your water ionizer directly to the cold-water line under the sink. You’ll need an extra part – Tyent has these available – and you’ll need a small hole to bring the water supply hose up from under the sink.
  • Why is ionized water better than bottled water?
    Ionized water is full of antioxidants and microclustered for better absorption by your body, better hydration and elimination of acidic waste and toxins in your system.
  • Is it okay to give ionized water to my children?
    Yes – but smaller children only need the lower levels of alkaline water – and you do not want to give it to them at or near mealtimes. When they are sick or dehydrated from illness or excess physical activity, a few ounces of stronger alkaline water will help too.
  • Is it okay to give ionized water to my pets?
    Yes – but most pets only need the lower level of alkaline water – and you do not want to give it to them at or near mealtimes. If your pet is sick or old and suffering from a chronic illness, giving them some alkaline water at the stronger levels every day can be beneficial as well.
  • How long do the filters last?
    In most cases the filters in your Tyent water ionizer will last six to nine months – it varies based on how much you use the unit and the quality of your source water, but six to nine months is the average.
  • Is financing available?
    Yes – Tyent has a lease program and works with a company that helps find financing for qualified buyers.
  • Is there anyone who should not drink ionized water?
    Yes – anyone who is being treated for chronic or severe kidney problems or on dialysis should not drink ionized water.
  • What kind of maintenance does a Tyent water ionizer require?
    The only maintenance required on a Tyent water ionizer is changing the filters and running a cleaning cartridge once or twice a year and keeping the exterior of your ionizer clean with soft damp cloth.
  • What’s in Tyent’s filters?
    The first filter is primarily activated carbon for removing chlorine and other common contaminants. The second filter uses three types of ceramics for further contaminant removal and to precondition the water for ionization.
  • What contaminants do Tyent filters remove?
    Contaminants like lead, chlorine, volatile organic compounds, bacteria and other common contaminants found in source water.
  • Why should I buy a Tyent water ionizer when there are so many others out there?
    Tyent water ionizers are the easiest to use, easiest to adjust and offer the most flexibility to customize based on your daily usage. Tyent water ionizers are dependable, long-lasting and have a good reputation for customer service and overall customer satisfaction. And the company stands behind the products with a lifetime warranty covering both parts and labor for as long as you own them.
  • Why should I buy an electric water ionizer – I’ve heard that non-electric water ionizers are just as good, maybe better?
    Non-electric water ionizers are basically oversized portable water ionizers. They use the same basic technology that portable water ionizers use to elevate the alkalinity of the water and give it a mild electrical charge – ion exchange, magnetic particles and minerals. Non-electric water ionizers do not create the same level of antioxidants in the water as an electric water ionizer. They do not give you the option to produce multiple levels of alkaline and acidic water for multiple uses and they do not have a “purified only” option for producing water that can be used at mealtimes or when taking prescription medications.
  • Why is drinking ionized alkaline water better than drinking just tap or bottled water?
    Tap water and most bottled waters are slightly acidic and the unstructured water molecules make it difficult for the body to absorb effectively. Ionized alkaline water has negative ions that work as antioxidants in your body to reduce cell-damaging free radicals. The ionization process restructures the water molecule clusters so that they are smaller and hexagonally shaped which allows the cells of your body to absorb ionized water much more effectively than either tap or bottled water.
  • Why is drinking ionized alkaline water from a water ionizer better than drinking bottled alkaline water?
    Ionized alkaline water is rich in antioxidants in the form of negative ions. Some bottled alkaline water will have a negative electrical charge, but the antioxidant properties aren’t as strong as water from an ionizer. Also, depending on how the bottled water was transported and stored, changes in temperature can cause the water to lose its alkalinity and antioxidant benefits.
  • Why should I buy a water ionizer when I can just buy bottled alkaline water?
    In the long run, buying a water ionizer to produce your own ionized alkaline water will be more affordable – and you can use the water for everything, not just drinking. The cost of bottled alkaline water limits you to just using the water for drinking. Owning a water ionizer lets you use ionized alkaline water for cooking, cleaning, and enhancing the flavour of foods. Also, fresh ionized alkaline water from your own water ionizer will have more antioxidant properties than bottled alkaline water – and you won’t be contributing to the collection of plastic bottles in landfills.
  • Why should I buy a water ionizer when I can just buy those alkaline drops – don’t they both do the same thing?
    If you read the label on those alkaline drops, you’ll see that there are limits to how much you can use throughout the day. You will also have to rely on bottled water to ensure you’re getting “clean” water to use with your drops. With a water ionizer you can produce as much water as you want – bottle it yourself and take it with you for the day – there is no limit to how much you can drink, allowing you to give your body a steady stream of alkaline boosting antioxidant water all day long.
  • Isn’t water from a reverse osmosis filter better for you than any other kind of water?
    Water from reverse osmosis systems is acidic and has no mineral content. The positive electrical charge of the water, acidity and unstructured water molecules are poorly absorbed by the body and do not offer the antioxidant properties or immune system support you get with ionized alkaline water. There are many who also believe that reverse osmosis water also draws minerals from the body.
  • Why is ionized water better than distilled water?
    The simplest way to put it is that distilled water pulls essential minerals out of the body and ionized water helps put essential minerals found in tap water back into the body. Also, ionized water offers an abundant supply of antioxidants your body can use to remove toxins from the body to reduce acidity. Distilled water itself is not only acidic but is not well absorbed by the body.
  • Why should I pay so much for a water ionizer when I can just get a good water filtration system for a couple of hundred dollars?
    A water filter removes common contaminants from the water making it safer to drink and use for cooking. A water ionizer removes contaminants from the water, microclusters the water molecules for better absorption by the body and creates negative ions – powerful antioxidants that reduce acidic waste and toxins in the body. A water ionizer also allows the user to create water at multiple pH levels for a variety of uses, not just for drinking.
  • Is not eating an alkaline diet good enough?
    Eating an alkaline diet is a good start but drinking ionized alkaline water will work to support your alkaline diet and help the body eliminate excess toxins. By eating an alkaline diet, or just making healthier food choices, you are reducing the acids building up in your body. By drinking ionized alkaline water, you are actively flushing excess acidic waste and toxins from your body. Think about weight loss – changing your diet and exercising will help you lose weight more efficiently and support overall health. Ionized water and an alkaline diet work together just like diet and exercise.
  • I have a healthy diet, do not drink, smoke, or take any medications and I exercise on a regular basis – I’m healthy enough – so why should I get a water ionizer?
    You live a healthy lifestyle so that you can enjoy a healthier longer life. Owning a water ionizer lets you take your healthy lifestyle to the next level – more effective elimination of free radicals your body produces by simply digesting food or acids produced by your muscles when you exercise. Owning a water ionizer gives you healthier options for taking care of your skin and hair – healthy alternatives to many chemical cleaners you use in your home – ionized water can be used to clean produce and enhance the flavour of your favorite healthy foods and recipes.
  • Aren’t water ionizers just for people with health problems like diabetes, cancer, or people trying to lose weight?
    It’s true that water ionizers are considered medical devices in many countries and are widely used to treat a number of diseases – but they are also used to boost the immune system, reduce damage to cells that results in the signs of premature aging and prevent buildup of acidic waste and toxins that stress the circulatory system and organs – one of the primary causes of age-related diseases. Even professional athletes and people who are overall in good health notice a difference in the mental and physical energy levels and overall sense of wellbeing.
  • How much ionized water should I drink?
    At the very least you should be drinking eight 8-ounce glasses of water a day. Some recommend drinking half your body weight in ounces per day. On average about two liters per day is recommended. The body is made up of about 70% water so the more you drink the better.
  • Can I take my prescription medication with ionized water?
    No – you should only use water at the H2O setting of your water ionizer when taking prescription medications – and you should allow a 45 minute window both before and after taking prescription medications. Ionized water is very effectively absorbed by the body and can interfere with the speed at which prescription medications are released into your body.
  • Can I take my vitamins and other nutritional supplements with ionized water?
    Yes – taking most supplements with ionized water will help your body absorb them better so you get more out of them. Some people claim that they have reduced the dosage of nutritional supplements because they seem to work better with ionized water. Stand-alone Niacin supplements of 75mg or more should only be taken with water at the H2O setting.
  • If I make coffee or cook with ionized alkaline water does that mean that my coffee or whatever I cook with it is going to be alkaline?
    That’s a good question but the answer is no. The benefit of making coffee with ionized water is the water’s ability to draw the flavor from the coffee grounds more effectively while neutralizing some of the acidity. Your coffee will likely have a bolder, smoother flavor – many people find they need to use less coffee when using ionized water –
  • What happens if I accidentally drink water from one of the acidic levels?
    You’ll probably notice the difference in taste right away and won’t drink too much. Even if you do drink a full bottle of acidic water, it is chemical free and will cause less damage than drinking an eight ounce glass of soda.
  • If I’m not supposed to drink that really strong alkaline water, why do I need to get a water ionizer that will make water that strong?
    Higher pH levels are used for removing dirt, pesticides and preservative on the surface of fresh produce. It can also enhance the flavor of foods like tomatoes and strawberries. The high absorption properties of the water make it ideal for getting more out of your teas or coffee while enhancing the flavor. It can also be used to replace chemical cleaners used to remove stains from carpet and apholstery without leaving behind chemical residues that can be harmful or that actually attract more dirt to the area.
  • If I can’t drink alkaline water close to meals or with medications, won’t I still need to buy bottled water for that?
    No – Tyent water ionizers have an H2O setting that filters the water but does not ionize it or significantly change the alkalinity. This setting was included specifically for use at mealtimes, when taking prescription medications or for mixing baby formula.
  • If ionized alkaline water is so good for me, why do I want to have acidic water?
    Acidic water can be used to treat common skin conditions like athlete’s foot, eczema, acne and bed sores. It is also effective for treating mouth ulcers, bleeding gums and as a first aid treatment for minor cuts, scrapes, burns and insect bites and stings. At the strongest levels it can be used to disinfect surfaces – in fact, many companies are now turning to acidic ionized water for cleaning as an alternative to chemical disinfectants.
  • Can I drink water that comes from the smaller drain hose?
    Yes and no! When your Tyent water ionizer is set to produce acidic water, the water that comes from the drain hose is alkaline and, depending on the pH level of the water coming out there, it can be safe for drinking. When your Tyent water ionizer is set to produce alkaline water, the water coming from the drain hose will be acidic and should not be used for drinking – but it is ideal for watering plants or cleaning up spills in the kitchen and around the house.
  • What am I supposed to do with the water that comes out of the drain hose? It seems like a waste.
    The water that comes from the drain hose can be collected and used for watering plants or just put into a spray bottle for quick cleanups around the house. It can also be used as a skin toner for both the face and body. It is also effective as a hair rinse making hair softer, smoother, shinier, and more manageable.
  • I take a lot of prescription medications – Is it safe to drink ionized water?
    Yes – just be sure not to let her have ionized water 45 minutes before or after she takes prescription medication.
  • How long will ionized water last if I store it in a bottle or some other container?
    It depends on how and where you store the bottle. If the bottle is well insulated, then the properties of the water can last up to several weeks – however every time you open the bottle you are exposing the water to free radicals and toxins in the environment, and it will begin to lose its alkalinity and ORP. If you are storing the water in a regular BPA-free plastic bottle and keep it out of direct contact with heat and light, it can take up to 7 days for the water to lose its alkalinity – just remember, every time you open the bottle you are letting in free radicals that speed up the loss of alkalinity and ORP. Taking a bottle or two of ionized alkaline water to work with you will be fine. Remember, the water has the strongest benefits when it has just been produced by your Tyent water ionizer.
  • Can I drink ionized water all day?
    Yes – except at or near mealtimes or when taking prescription medication – other than that, by drinking ionized alkaline water throughout the day you are providing your body with consistent hydration and a steady supply of antioxidants.
  • What pH level should I be drinking?
    When you first start drinking ionized water it is a good idea to start at around 8.5 pH. After you have been there for a few days and any detox symptoms you may have experienced have passed, move up to the 9.0 pH level. Again, give your body a few days to adjust to the new level and then move up to the 9.5 pH level when you are ready, and you can drink at that level any time – except at or near mealtime or when taking prescription medications.
  • How often should I test my water ionizer to make sure it is still working properly?
    It is a good idea to test the pH of your water ionizer at least once a year. If you are in a hard water area, you may want to test it before each filter change. The most common reason you would see any loss of performance would be due to scale buildup on the electrodes – which can be easily removed by running a cleaning cartridge.
  • Can ionized alkaline water cure my diabetes?
    Ionized water does not “cure” diabetes, but it helps rid the body of toxins which cause poor organ function that result in diseases like adult-onset diabetes. As toxins are eliminated and pH balance is restored to healthier levels, many people find that they are no longer dependent on insulin, and some have reported that their physicians no longer see symptoms of diabetes during routine checkups.
  • Can ionized alkaline water cure my high blood pressure and cholesterol?
    Drinking ionized water helps clear the body of acids and toxins that are most often the cause of high blood pressure and unhealthy cholesterol levels. Many people who drink ionized alkaline water on a regular basis find that they have a reduced need to rely on prescription medications to control their high blood pressure and cholesterol levels or they are able to stop taking medications for this altogether
  • Will I lose weight if I start drinking ionized water?
    Because ionized water hydrates the body better than tap or bottled water, people who have excess fluid retention will often lose weight within the first few days of starting the water. Ionized water also helps hydrate stored fat cells so that more active people and those working at trying to lose weight are able to burn fat more effectively.
  • Does ionized water cure cancer?
    Ionized water has been used in conjunction with both traditional and alternative cancer treatments because of its ability to help rid the body of toxins that encourage further development of the disease. It helps improve the health of the cells in the body and improve organ function which can help the body fight the disease more effectively. Ionized water has been used in cancer treatment programs in Asia for decades and its recommendation by health care practitioners here continues to grow.
  • Do I need to get pH test strips to make sure the water is working in my body?
    No - Most people feel a difference within the first day or two after they start drinking the water. pH test strips aren’t necessary unless you want to spend time closely monitoring what the reading may be at any given time. You’re not drinking ionized water to achieve a color on a pH test strip – you’re drinking it to feel better – and you don’t need a test strip to tell you whether or not you feel healthier and more energetic. In the end, the choice to use pH test strips is up to you.
  • Can a water ionizer really ionize water and separate it into alkaline and acidic streams? I’ve heard that it’s not possible to do that.
    Yes – As long as the water that you are using has sufficient mineral content you’ll be impressed by how effectively Tyent water ionizers can do this. Claims that water ionizers can’t “ionize” the water or separate it are based on using water with low or no mineral content – If you find that your source water doesn’t have enough minerals to properly ionize the water, Tyent has a special filter that adds alkaline minerals to the water so that it can be ionized.
  • Is it true that the plates in most water ionizers can melt?
    The plates used in ANY water ionizer can melt – but NO water ionizer sold for in-home use is capable of generating enough heat to melt titanium.
  • Is it true that people have gotten titanium poisoning from drinking water from some water ionizers because of the plates they use?
    So far no one has been able to confirm this rumor as being true. What has been confirmed are cases of titanium poisoning associated with poor quality dental and orthopedic implants.
  • Is it true that ionized water is just hype and that there are no real benefits from drinking the water?
    No. At this time, much of the research done on the benefits of ionized alkaline water has been done in Asia – primarily because medical professionals so widely use water ionizers there. Their research has shown numerous health benefits that support the claims made by users here in North America.
  • Is this water ionizer thing just a fad?
    No. Ionized water has been used to treat numerous diseases in medical facilities all across Asia for decades. In North America there are a growing number of health care professionals using and recommending ionized water, and have been, for many years. Ionized water has also grown in popularity with athletes because of the water’s ability to better hydrate the body, replenish electrolytes and reduce acids produced by extreme muscle exertion.
  • Is it true that drinking ionized water isn’t any different from drinking water from a bottle or the tap or some other kind of water filter?
    No. Research using control groups has consistently shown a difference between the groups getting ionized alkaline water and those getting tap or bottled water. The difference is so noticeable that regular ionized water drinkers who are away from drinking it notice a difference in their physical and mental energy levels after relying on bottled water for a couple of days.

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